Privacy Policy

Information We Collect

We collect information you provide directly, content you choose to save, and certain information generated when you use Fate Mirror.

• Account and profile information, including your name, email address, password or sign-in method, and preferences.
• Journal entries, guided-reflection responses, notes, questions, and other user-generated content you choose to submit or save.
• Usage analytics and device information, such as IP address, browser type, device type, pages visited, time spent, and features used.
• Cookies and similar technologies that help us remember preferences and improve the site.

How We Use Information & AI Processing

We use information to provide, secure, personalize, and improve Fate Mirror. Content you submit may be processed by AI systems to provide the features you request.

• Generate personalized prompts, AI-assisted reflection insights, summaries, and journaling experiences based on the context you choose to provide.
• Operate account, journal, subscription, support, and security features.
• Improve the service using aggregated or de-identified usage patterns. We do not use sensitive journal content to train AI models without your explicit permission.
• Send necessary account, billing, security, support, and policy communications.

Payment Information & Service Providers

Payments are processed by third-party payment providers, including our Merchant of Record. Fate Mirror does not directly store complete payment card numbers or card security codes.

• Payment providers may collect billing details, transaction identifiers, payment status, tax information, and limited card information according to their own privacy terms.
• We may receive transaction and subscription details needed to activate access, provide receipts, manage cancellations, address refunds, and prevent fraud.
• We share information with trusted providers for hosting, AI processing, analytics, authentication, email, customer support, and payment services only as needed to operate Fate Mirror.
• To comply with legal obligations, lawful requests, or to protect our rights, safety, and security.
• We do not sell your personal information.

Where Your Data Is Stored

Your data is stored securely on servers operated by trusted providers, and we use industry-standard safeguards and encryption practices to protect it.

• We store data in secure data centers.
• We do not use sensitive journal content to train AI without your explicit permission.
• We follow strict access controls and encryption in transit and at rest.

Your Rights, Choices & Control

Depending on where you live, you may have rights to access, correct, export, delete, restrict, or request information about our handling of your personal data.

• Access, update, export, or delete eligible account data through account settings or by contacting us.
• Request information about the personal data we hold and how it is processed.
• Delete your account, subject to limited retention required for legal, fraud-prevention, billing, or security purposes.
• Manage cookies and similar technologies through your browser settings.
• Unsubscribe from non-essential emails at any time.

Cookies & Similar Technologies

We use cookies and similar technologies to keep Fate Mirror running smoothly and to better understand how the site is used.

• Essential cookies are required for core functionality such as authentication and security.
• Analytics cookies help us improve performance and user experience.
• Preference cookies remember settings such as language and product choices.
• You can manage cookies in your browser settings.

Data Security

We use appropriate technical and organizational measures to protect your personal information.

• Encryption in transit and at rest.
• Regular security monitoring and audits.
• Limited access on a need-to-know basis.

Children's Privacy

Fate Mirror is intended for users aged 13 and older. Users under 18 should use the Service with appropriate parental or guardian guidance where required by applicable laws.

• We do not knowingly collect personal data from anyone under 13.
• If we learn that we collected personal data from a child under 13, we will take appropriate steps to delete it.
• Parents or guardians may contact us with questions or concerns.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

• Material updates will be reflected in the Last updated date above.
• Continued use of Fate Mirror means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to us.